PENGARUH PENDIDIKAN DAN PELATIHAN TERHADAP PRESTASI KERJA KARYAWAN HOTEL SANTIKA PREMIERE BEACH RESORT

  • I Nengah Aristana STIE Triatma Mulya
  • Dewi Syarifah STIE Triatma Mulya
DOI: https://doi.org/10.22334/jihm.v3i1.120
Abstract views: 119 , PDF downloads: 150

Abstract

Hotel Santika Premiere Beach Resort provided education and training to all employees to improve their performance. Through education and training, it is expected to able to improve the employees’ performance in terms of their quality of service. To analyze the influence of education and training, an analysis on the effectiveness of education and training needed to be conducted. From the analysis, it was found that the percentage of the employees’ performance was 58,4%. The result indicated that aducation and training had an influence on the performance of the employees.

References

Arikunto Suharsimi, 1998. Prosedur Penelitian Suatu Pendekatan Praktisi. Edisi Revisi. Jakarta: PT.

Cahyono, Ph.D, Bambang Tri. 1996. Manajemen Sumber Daya Manusia. Badan Penerbit IPWI. Jakarta.

Handoko, T Hani. 2002 Manajemen Personalia dan Sumber Daya Manusia. Badan Penerbit BPFE.

Heidjrachman,dkk. 1997. Manajemen Personalia. BPFE. Yogyakarta

http://tourism.baliprov.go.id/informasi/2010/12/statistics

Mangkunegara, Anwar Prabu. 2006. Evaluasi Kinerja SDM. PT. Refika Aditama. BandungMartoyo,

Susilo,SE. 1994. Manajemen Sumber Daya Manusia. Penerbit: BPFE Yogyakarta

Samsudin, H. Sadili. 2006. Manajemen Sumber Daya Manusia. Bandung: CV Pustaka Setia

S.P. Hasibuan, H. Malayu. 2006. Manajemen Sumber Daya Manusia. Jakarta: PT. Bumi Aksara

Sulistyani dan Rosidah. 2003. (http://www.scribd.com/doc/20494308/faktor-faktor-yang-mempengaruhi-prestasi-kerja)

How to Cite
Aristana, I. N. and Syarifah, D. (1) “PENGARUH PENDIDIKAN DAN PELATIHAN TERHADAP PRESTASI KERJA KARYAWAN HOTEL SANTIKA PREMIERE BEACH RESORT”, Jurnal Ilmiah Hospitality Management, 3(1). doi: 10.22334/jihm.v3i1.120.
Issue
Vol 3 No 1 (2012)
Section
Articles
  1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
  2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
  3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access)
Abstract viewed = 119 times
PDF downloaded = 150 times